Terms of Service

Last updated:  16 November 2025

Welcome to Bon Beau Joli. These Terms of Service (“Terms”) govern your use of our website https://bonbeaujoli.com and any related services, including purchases made through our online store. By accessing or purchasing from our site, you agree to be bound by these Terms.

1. Company Information

Bon Beau Joli
Bloemendaalseweg 139, 2061CH Bloemendaal, NL
Chamber of Commerce (KvK): 96653809
VAT number: NL867695109B01
Email: info@bonbeaujoli.com
Website: https://bonbeaujoli.com

2. Eligibility and General Use

You must be at least 18 years old to make purchases through our website. By using our services, you represent that you are of legal age or have parental/guardian consent.

You agree not to:

  • Use the site for unlawful or fraudulent purposes.
  • Attempt to gain unauthorized access to our systems.
  • Copy, reproduce, or exploit any part of the site without written permission.
  • Upload viruses or malicious code.

We reserve the right to suspend or terminate your access for violations of these Terms.

3. Products and Availability

We aim to display product information (descriptions, images, prices) as accurately as possible. However, minor variations in color or texture may occur due to screen settings or manufacturing differences.

All products are subject to availability. We reserve the right to limit or discontinue items at any time.

4. Orders and Contract Formation

When you place an order through our website:

  • You receive an order confirmation acknowledging receipt.
  • The contract between you and Bon Beau Joli is formed only once we dispatch your order.
  • We reserve the right to refuse or cancel any order, for example, due to suspected fraud, stock issues, or incorrect pricing.

5. Pricing and Payments

All prices are listed in EUR (€), inclusive of applicable VAT unless otherwise stated. Shipping costs are displayed during checkout and added to your total before payment.

We accept commonly used payment methods such as credit/debit cards, iDEAL, and other payment options as displayed at checkout.

Payments are processed securely through trusted third-party providers. We do not store your full payment details.

6. Shipping and Delivery

We deliver within the European Union, the United Kingdom, and the United States. Estimated delivery times and shipping costs are provided at checkout.

Bon Beau Joli is not liable for delays caused by customs clearance, courier issues, or events beyond our control.

For deliveries outside the EU (including the US), customers may be responsible for import duties, taxes, or customs fees upon receipt.

7. Returns and Right of Withdrawal (EU Customers)

If you are an EU consumer, you have the right to withdraw from your purchase within 14 days of receiving your order without giving a reason.

To exercise this right:

  • Notify us via email: info@bonbeaujoli.com
  • Return items unused, in original condition and packaging.

You are responsible for return shipping costs, unless the product is faulty or incorrect. Refunds are issued within 14 days of receiving the returned goods, using the same payment method.

Non-returnable items include:

  • Gift cards
  • Personalized or custom-made products
  • Items that are worn, washed, or damaged by the customer

8. Defective or Damaged Products

If you receive a damaged or defective item, contact us immediately at info@bonbeaujoli.com with photos and order details.

We will offer a replacement or full refund in accordance with EU consumer protection laws. All products come with a two-year legal warranty against manufacturing defects.

9. Promotions and Discount Codes

Promotions, sales, and discount codes are subject to specific terms. We reserve the right to modify or withdraw offers at any time without notice.

10. Intellectual Property

All content on this website (text, images, graphics, logo, designs) is the property of Bon Beau Joli or its licensors. You may not copy, reproduce, distribute, or use any material without our prior written consent.

11. Limitation of Liability

To the extent permitted by law:

  • Bon Beau Joli is not liable for indirect, incidental, or consequential losses (e.g., lost profits, data loss, goodwill).
  • Our total liability shall not exceed the amount you paid for the product that caused the issue.
  • Nothing in these Terms excludes liability for death or personal injury caused by negligence or fraud.

Because some jurisdictions do not allow these limitations, they may not apply to you.

12. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices. Accessing linked websites is at your own risk.

13. Termination

We may suspend or terminate your account or access to our site if you breach these Terms or engage in unlawful activity.

14. Governing Law and Jurisdiction

These Terms are governed by and construed under the laws of The Netherlands. Any disputes will be subject to the exclusive jurisdiction of the courts of The Netherlands, without prejudice to mandatory consumer rights under local law.

15. Contact Information

For any questions about these Terms, please contact us:

Bon Beau Joli
Bloemendaalseweg 139, 2061CH 
Bloemendaal, NL
Email: info@bonbeaujoli.com
Website: https://bonbeaujoli.com

Fast worldwide delivery
Every piece beautifully gift-boxed
Flexible 30-day returns
Thoughtfully crafted, made to last
Where softness, craftsmanship and comfort meet - join us

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